Order Process

How To Order

Ordering a card from Stirring Hearts is easy! Just follow the steps below:

Step 1 – Browse Our Extensive Online Store

To start browsing our catalogue, click on “Shop Now” shown on the top navigation bar of each page (see picture below).

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To shop for cards for specific occasions, simply click on the corresponding category on the left navigation bar.

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Or you can search by keyword or phrase, such as “birthday” or “thank you” using the search function.

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Step 2 – Add Items To Your Shopping Cart

When you have chosen an item you wish to order, simply click on the “Add To Cart” button  and that item will be put into your online shopping cart. You can continue to shop and add more items to your cart.

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To view the contents of your shopping cart, just click on the “View Cart” link found at the bottom left of your shopping cart, or “My Basket” at the top navigation bar of every page.

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Step 3 – Checkout to Complete Purchase

When you are done shopping, click on the “Checkout” button in your shopping cart or at the top navigation bar of every page.

The checkout process is quick and easy and you will find clear instructions to guide through every step of the way. You can make payment via online bank transfer, ATM transfer, cheque (min. $50), via Paypal on our secure server with Visa or Mastercard, or cash at our office. Please note that orders will only be processed upon payment.

A secure server means that your credit card information will be protected from unauthorized access. Once your payment has been accepted, you will receive an email within seconds confirming the details of your order. You can print this email out as your receipt.
Orders will be processed upon payment within 1-2 working days. Normal Mailing usually takes up to 2 working days (subject to SingPost). Working days exclude weekends and public holidays. During festive seasons such as Christmas & New Year, deliveries may take a longer duration (possibly up to 1 week). We advise customers to order cards in advance or use our express delivery option below.

For Express Delivery, customers may opt for A.M. mail. For items sent before 5pm, it will reach recipient no later than 11am the next working day. These services are upon request and charged separately. If your order value is of S$49 & above, this service is provided complimentary.
– Express Mail to Letterbox Delivery: $2.90
– Express Mail to Doorstep Delivery: $4.40

For any support, we will be glad to assist. Simply email handmade@stirringhearts.com.sg or call 9896 9808. Thank you for choosing Stirring Hearts.